HOW TO AVOID SCOPE CREEP – PRA CONSULTING Job descriptions vs reality? When you take on someone, new make sure the job role is clearly set down. Set clear boundaries around the job and explain how it fits with other jobs Write SMART objectives – Specific, Measurable, Agreed upon, Realistic, Time Bound Make sure you agree timescales for key deliverables Be clear on what is not required in the job Meet regularly with your employees to review...

Trying to secure work experience these days is very tough. I recently had the pleasure of coaching Alex who is studying IT at Cardiff University for an interview he was having with Goldman Sachs for a summer internship. The competition was very stiff and he needed to do his preparation well. He gained entry by having a punchy and focussed application letter which got him onto the shortlist. We prepared well on the typical questions he might get...

Are you managing a team that   Is under pressure to deliver?                                                              Is struggling to solve problems?                                                          Needs to be more effective?                        ...

For the last three years Pamela has been helping Marks & Spencer with its supply chain Logistics Change.  The projects aim has been to get all the supply chain providers to work together in ONE TEAM.  Pamela was engaged at the beginning of the programme and has worked with them as a Programme Manager, Training & Development Consultant and more recently on Leadership. It has been an interesting journey, one that has created more...

TS Tech a manufacturer for car seats is a subsidiary of Honda based in Swindon UK. The company had just undergone a redundancy programme and needed to re-engineer their workforce. We designed for them a bespoke MANAGEMENT DEVELOPMENT programme focussing on their Directors and Senior Management. The programme, delivered as five half day workshops, addressed the Softer People Skills side of leadership. It covered Business climate &...

John* was a manager and held a very responsible position at the Care Council in Wales. It was a challenge to deliver the services with a decreasing team and multiple stakeholders.  Does this sound familiar? We explored with John* what issues he was facing. One of the biggest things was to process the work of his department in a manageable way. We discussed how he could gain more control over the process and indeed his working life.  In went...